Here you will find everything you need to know to plan and safely enjoy your next Aquarium visit.
Please note: A Hamilton County order declared on July 6 requires masks in public places beginning Friday, July 10. More Info
- The Aquarium will limit the number of guests allowed to visit each day.
- Timed entry tickets are required for Aquarium visitors and are available online.
- Timed entry tickets can be secured in 30-minute blocks. To be admitted, guests must arrive within their scheduled time block.
- The Tennessee Aquarium is located in the Eastern time zone.
- Group size will be limited to no more than 8 guests.
- We will not be able to accept coupons or other special offers at this time.
- If you have pre-purchased an admission ticket, please email email@example.com to exchange your existing ticket for a timed entry ticket.
- Those without online access can request a time slot by leaving a voicemail at: 800-262-0695 (Please note, it may take up to 24-hours for messages to be returned. The quickest method for reserving a time slot is online).
The Tennessee Aquarium is taking the following steps to keep you safe:
- We are limiting the number of guests per day and are requiring timed entry tickets for all visitors.
- All Aquarium staff and volunteers will have their temperature checked and will be screened for COVID-19 symptoms before entering our buildings for work.
- All Aquarium staff and volunteers will be required to wear face masks while working.
- Please note: by order of the Hamilton County Health Department, all Aquarium visitors (age 12+) will be required to wear masks at all times while inside our buildings. More Info
- We will be operating a one-way building flow, beginning with River Journey first.
- Physical distancing will be encouraged through signage throughout the plaza and buildings to help family groups remain at least six feet apart.
- Additional hand sanitizer stations will be installed throughout the Aquarium, including at the entry, exit, and restrooms.
- The Aquarium will enhance its excellent standards of cleanliness by increasing the frequency of disinfection procedures.
Help us keep each other safe and healthy with this self-assessment:
Before coming to the Tennessee Aquarium, answer this self-assessment honestly. If you answer ‘Yes’ to any of the following questions, do not visit the Aquarium. We will be happy to issue you a rain check for another date. Thank you for doing your part to keep everyone safe.
- Have you been in close contact with a confirmed case of COVID-19?
- Are you experiencing a cough, shortness of breath or sore throat?
- Have you had a fever in the last 48 hours?
- Have you experienced a loss of taste or smell recently?
- Have you had vomiting or diarrhea in the last 24 hours?
- Have you had any chills or shaking?
What to Expect During Your Tennessee Aquarium Visit
- Restrooms will be open and cleaned frequently.
- Wheelchairs will be available for rent and disinfected before each rental.
- Sensory bags will be available for checkout (free of charge). Bags and sensory items will be disinfected between each use.
- Drinking fountains will be unavailable, but touchless water bottle refill stations will be available
- The Snack Island concession stand will be open outside the River Journey exit.
- The River Journey and Ocean Journey gift shops will be open. The IMAX gift shop will be closed.
- Showtime Pictures will be onsite taking souvenir photos in the River Journey lobby.
- Popup tanks, Lake Sturgeon encounter, and many of our interactive exhibits will not be available.
- The Butterfly Garden will not be accessible.
- Dive Shows and animal presentations have been suspended until further notice.
We have taken enhanced health and safety measures for you, our guests, and employees. You must follow all posted instructions while visiting the Tennessee Aquarium.
An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and guests with underlying medical conditions are especially vulnerable.
By visiting the Tennessee Aquarium, you voluntarily assume all risks related to exposure to COVID-19.
Most of the surrounding downtown Chattanooga restaurants are open with pickup and/or dine-in options.
Nearby attractions, such as the new Medal of Honor Heritage Center (located adjacent to the Tennessee Aquarium), are also open and within walking distance.
Chattanooga’s Riverwalk, Walnut Street Pedestrian Bridge, and local parks are open to provide additional opportunities to enjoy the scenic beauty surrounding the Tennessee Aquarium. Visit What You Should Know About Visiting Chattanooga for the latest information.
The Chattanooga River Market will return to the Tennessee Aquarium Plaza on weekends beginning June 13.