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Payment Options for Groups

Group Rates
(For any pre-reserved group of individuals of 15 or more)

Adult: $29.95 Aquarium / $8.00 IMAX
Child (3 – 18): $18.95 Aquarium / $8.00 IMAX

Education Rates
(For any pre-reserved, accredited school of 15 or more students)

Student: $9.00 Aquarium / $6.00 IMAX
Required Chaperone: Free for Aquarium and/or IMAX
Extra Adult/Parent: $28.50 Aquarium / $8.00 IMAX

(Guests 2 and under are free and do not count toward your group total. Extra Adult/Parent pricing is only available if adults or parents are included in reservation totals. Rate not available on site.)

Pre-K through 2nd grade groups are required to have one chaperone per every 5 students. 3rd grade through 12th grade groups are required to have one chaperone per every 10 students. Your group will not be charged for required chaperones. All extra Adults/Parents will need tickets. Please include these extra Adults/Parents in your group reservation. All extra Adults/Parents will need tickets. Please include these extra Adults/Parents in your group reservation or pre-purchase full-price tickets through our website.

River Otter with Crayfish
Leopard Lacewing butterfly

A 50% deposit is due at time of booking:

A 50%, non-refundable, deposit is due at the time of booking. This deposit should be received via business check or credit card by the receiving date outlined on your contract. The remaining balance is due at check-in on the date of visit. The remaining balance may change based on fluctuations in group numbers. If payment is not received on time the reservation date and time will be released.

Payment for meals and snack packs is due in full one week from visit date:

100% of the payment for lunches or snack packs must be paid one week from visit date as outlined on your contract. This payment is non-refundable. If payment is not received on time, your meal reservation will be cancelled. If your visit date falls on a weekend, your payment will be due on the Friday one week before your visit.

How to Pay:

The Tennessee Aquarium accepts payment by business check or credit card. Please send a check to the address below or call the number below to pay by credit card.

Tennessee Aquarium
Attn: Group Sales Office
201 Chestnut Street
Chattanooga, TN 37402

423-265-0698

Our Group Sales Office is open M – F, 9:00 am – 4:30 pm ET

What happens if I don’t make my payment on time?

The Aquarium reserves the right to cancel the meal or snack pack order and release date/time to another group without providing written notice.

What happens if my group numbers change after I have paid my deposit?

Please have your group numbers solidified by check-in on your visit date.  The Aquarium will not issue refunds after final payments are made. If your group fluctuates in number, please contact us to make the change on your reservation. Any additional individuals added outside of the reservation will need to purchase a timed ticket online. All online tickets are sold at full general admission pricing and are subject to availability.

What happens if I must cancel my reservation?

If a group must cancel after the contract has been signed and returned, the Aquarium will require a cancellation fee. The cancellation fee charged is 100% of the deposit if cancelled within 10 days of the visit date and 50% of the deposit if cancelled 11 – 30 days prior to the visit date. Meals and Snack Packs will not be refunded within 7 days of your visit date. No exceptions. If the group is willing, our team will always try to help groups find another day to visit before they must cancel.

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